Hokey religions
Han Helpdesker > "Hokey frameworks and ancient service management tools are no match for a good blaster at your side, kid." (Shoots printer)
View ArticleLearner / Master
When I left you, I was but the Incident learner, now I am the Problem master.
View ArticleMore JPM from @AndyRAParker
Stopped they must be; on this all service delivery depends. Only a fully-trained Problem Manager, with the Force as his ally, will conquer Incidents and their evil causes.
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