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Channel: Real ITSM - Comments for "Jedi Problem Management"
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Hokey religions

Han Helpdesker > "Hokey frameworks and ancient service management tools are no match for a good blaster at your side, kid." (Shoots printer)

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Help me Obi-Wan

Help me Obi-Wan Kepner-Tregobi. You’re my only hope.

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Learner / Master

When I left you, I was but the Incident learner, now I am the Problem master.

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More JPM from @AndyRAParker

Stopped they must be; on this all service delivery depends. Only a fully-trained Problem Manager, with the Force as his ally, will conquer Incidents and their evil causes.

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much to learn, IT still have.

much to learn, IT still have.

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